Lead Software Engineer

Computer Science

Full Time

Raleigh, US

Posted 18 weeks ago

About the Job

Salary - $80000 - $100000/Year

Genesys Cloud hosts thousands of customer organizations with hundreds of thousands of users, and we're growing exponentially! The Genesys Cloud Outbound Digital Team develops and maintains the microservices that provide the digital campaign functionality of the platform, and our rapid growth means we need to grow the team. We take security and stability seriously, so we're looking for someone who is committed to high standards of data protection and privacy, who knows how to build rock-solid infrastructure, and who can work with other dev teams to deliver new features that delight customers.

Major Responsibilities/Activities:

  • Develop and deploy highly-available, fault-tolerant software that will help drive improvements towards the features, reliability, performance, and efficiency of Genesys Cloud.
  • Work with development partners to shape the architecture, design, and implementations of new and existing systems to enhance their reliability, performance, efficiency, and scalability.
  • Design and implement major changes and new features
  • Identify bottlenecks and problems throughout the infrastructure.
  • Actively review code, mentor junior development staff, and provide peer feedback.
  • Collaborate with engineering teams to identify and resolve pain points as well as evangelize best practices.
  • Troubleshoot production issues and come up with solutions as required.
  • Understand & comply with PCI, HIPAA security and privacy laws.
About You:
  • Experience developing applications using Java
  • Experience with REST-style web services and frameworks, especially Spring Boot
  • Experience developing / managing / working with CI/CD pipelines.
  • Strong understanding of AWS and networking concepts.
  • Ability to rapidly learn new software, frameworks, open source tools and development languages.
  • 5+ years software development experience.
  • Bachelor's degree in Computer Science or related work experience.
  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off
  • 401(k) matching program
  • Adoption Assistance
  • Infertility treatments

See more Genesys benefits information at


Posted 18 weeks ago

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