AxleHire, Inc.
Customer Service Manager
AxleHire, Inc.
Customer Service Manager
Business
Full Time
La Palma, United States
Posted 2 weeks ago
About the Job
Salary - $80000 - $100000/Year
AxleHire is a fast-growing innovating app-based company that provides industry-leading last-mile logistics solutions for Same-Day, Next-Day, and Freight delivery. We offer fast, convenient, and reliable same-day and next-day delivery through our platform which drives greater efficiencies by using lead time to consolidate volume and create denser routes. Our Mission is to build a technology and operating model that creates the best possible consumer, driver, and client experience. Our Vision is to disrupt and replace existing logistics providers and carriers with the use of technology.
General Job Description Summary:
The Customer Service Manager is a strong leader who will oversee the daily operations of our Dispatch team in LAX. They will also work to ensure that we are providing the highest quality and dispatch-related services to our stakeholders (Customers, Clients, and Drivers). In this role, they will establish and maintain dispatch focused objectives and consistently work towards improving performance and processes to better support our stakeholders. A successful candidate will have exceptional communication, report building experience, interpersonal, technological acumen, and experience in building a world-class Dispatch Team.
Primary Responsibilities:
Position Requirements:
Physical Requirements:
The physical requirements below are representative of what is necessary to successfully perform the essential functions of this position.
Travel:
This position requires 5% of travel time.
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Schedule:
Work Location: One location
Posted 2 weeks ago
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