The National Christian Foundation


Business Process Optimization Specialist


Full Time

Alpharetta, United States

Posted this week

About the Job

Salary - $73000 - $99000/Year

4.5 Full-time3 hours ago
Full Job Description

Headquartered in Alpharetta, Georgia, National Christian Foundation (NCF) is a 501(c)(3) charitable grantmaking ministry that provides creative giving solutions and inspires biblical generosity among Christian families, advisors, and charities. NCF has received over $21 billion in contributions and made over $14 billion in giver-recommended grants to more than 71,000 charities. NCF is an industry leader in accepting gifts of appreciated assets such as stocks, real estate, and business interests, which enable givers to save taxes and maximize charitable gifts. We combine a faith-based approach and like-minded local presence with the support and expertise of a trusted national organization. Learn more at

Position Overview
NCF is looking for a specialist in business process engineering and optimization who can lead cross-functional teams to achieve results. This role will lead efforts to identify, prioritize and implement new processes and drive improvements to the organization’s existing business processes and supporting technologies to improve overall organizational performance. This position will review financial, operational, and performance data to identify trends and opportunities for improvement or create measurement systems where none exist. We are looking for an individual who has depth of experience applying process improvement frameworks such as Lean and Six Sigma in a pragmatic way with strong business acumen. You will need to demonstrate initiative, emotional intelligence, excellent facilitation and communication skills, and a strong understanding of change management. You should enjoy streamlining or removing complexity and creating efficient solutions that enable an enhanced giver (customer) experience. Maintaining a fresh perspective and a strong customer focus are important in this role.
Reports to: VP, Project Portfolio Services
Management/Supervision: None
Duties and Responsibilities

  • Guide business leaders in identifying and prioritizing process improvement initiatives aligned to strategic objectives.
  • Lead and implement business process improvement initiatives
  • Document business requirements for supporting technologies.
  • Work with business leaders to develop short and long-term goals, KPIs, and objectives
  • Implement measurement systems to evaluate performance and to support business decision making
  • Evaluate performance of improved processes against targets or benchmarks and effectively transition ownership of completed projects to business/process owners.

Experience and Skills:
Christ Centered

  • Profession that Jesus Christ is Lord and Savior
  • Lifestyle that is consistent with the teachings of Jesus and the Bible
  • Agreement and support of NCF’s Statement of Faith
  • Demonstrates the values of faithfulness, love, and service

Experience & Education

  • Bachelor's degree in business disciplines, information technology, industrial engineering or related field
  • 7+ years business process improvement experience; 10+ years general business experience
  • Experience with common process improvement methodologies (Lean, Six-Sigma, etc.)
  • Experience in interfacing between the business and IT/engineering in developing and implementing requirements and use cases
  • Specialized experience in the areas of ERP, enterprise reporting/data management, sales/CRM processes in financial services, and/or fund accounting and non-cash asset management is preferred
  • Preferred Certifications: PMP, Lean, Six Sigma Black Belt, and/or Prosci
  • Flexibility to adapt/adjust planned work through analyzing work demands, competing priorities and tight deadlines
  • Strong communication, leadership, problem solving and analytical skills
  • Ability to deal with ambiguity, be decisive, and provide leadership when needed.
  • Outstanding writing, organizational skills, analytical ability, and attention to detail
  • Ability to foster teamwork, including effective collaboration between business and technical team members, and between employees, consultants and vendors
  • Creative problem-solving & analytical skills to drive keen insights and understand root causes combined with a "sense of urgency" to develop solutions
  • Prior consulting from either a large/strategic consultancy or internal corporate consulting/process improvement group is preferred

Applicants should read more about NCF’s vision, mission, and beliefs by visiting our website at
If you are interested in serving at NCF, please apply online at

Job Type: Full-time

Posted this week

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