SUMMARY: The Director of IT & Software Development, or Director of Information Technology and Software Development, oversees the UChain Group, Inc. IT department and all other technical operations and components within the organization. This exempt position reports to the Sr. Director of IT and is responsible for leading internal and external technical teams in accomplishing strategic priorities and initiatives.

ESSENTIAL DUTIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Oversee and responsible for all IT operations including systems, software, security, assets, personnel, vendors, and contractors
• Plan, organize, control, and evaluate all work and aspects of projects, initiatives and/or assigned tasks
• Analyze the business requirements of all departments and projects to determine technical necessity and required resources; develop roadmaps to implement solutions based on strategic priorities and initiatives; determine scope and establish timelines/deadlines
• Directly manage and supervise IT team including developers/engineers, project/product managers, analysts, administrators, technicians, and contractors
• Provide direction, guidance, and training to IT personnel on various IT systems, policies and procedures
• Manage, direct, and assign priorities and personnel to major projects to ensure attainment of strategic priorities, and alignment of organizational goals and objectives.
• Accurately estimate resource allocation and forecast timeframes for project completion
• Assumes direct Product responsibilities and ownership
• Acts as a positive brand ambassador and seeks opportunities to support and promote the organizational movements and direction
• Work collaboratively across boundaries to exceed the needs of our employees, clients, and work colleagues
• Lead by example and provide unrivaled services that deliver premium value to our clients
• Develop organization’s strategic direction relating to IT infrastructure (computer and information systems, security, and communication systems), and make recommendations to business decision makers
• Develop, manage, and track the IT departments annual budget and controls cost
• Monitors and ensures delivery of IT services and systems performance
• Develop, analyze, and track department KPIs and standards supporting organizational priorities and goals
• Maintain and evaluate the company’s adherence to federal technology security requirements, and associate risks and overall organizational exposure
• Design, develop, implement, and coordinate systems policies and procedures
• Proactively assess and identify problematic areas and implement strategic solutions in time
• Strong knowledge of IT project management principles, and software development strategies including Agile, and responsible for end-to-end success in both areas
• Strong interpersonal skills and ability to consistently communicate across the organization and various levels
• Implements companywide technology updates and new feature education
• Fully understand, provide guidance, and administer Company policies and procedures accurately and consistently
• Conducts performance evaluations timely and constructively
• Handles discipline and termination of employees as needed and in accordance with Company policy
• Establish or upgrade IT procedures as needed while recommending change to improve efficiencies to minimize manual administration, workflow bottlenecks and repetitive data entry

ADDITIONAL RESPONSIBILITIES:

• Trench worker, willing to roll up sleeves to do what needs to be done.
• Adaptable, flexible, and curious when seeking out solutions.
• Organizes work in a structured and well-planned manner.

This job description is intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to add or change the duties of the position at any time with or without notice.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Tools/Equipment Used: Standard office equipment, including computer and peripherals
• Posture: Prolonged sitting
• Motion: Repetitive hand motions; frequent keyboarding and use of mouse
• Lifting: Occasional light lifting and carrying (less than 15 pounds)

WORK ENVIRONMENT

Work is primarily performed in an office environment with occasional travel; occasional prolonged work hours as appropriate for business needs, initiatives, and project goals

Mental Demands: Work with frequent interruptions; maintain emotional control under stress; fast paced industry with frequently changing priorities; prolonged screen exposure

BENEFITS:

The 1st of the month after 60 days of employment you are eligible to get below benefits:

Medical Insurance

• Dental Insurance
• Vision Insurance
• Voluntary Accident

• After 6 months of employment you are eligible to participate in our 401k Matching program

SALARY

$120,000- $145,000 annually

COMPANY SUMMARY

3PL Front Line Solutions Universal Chain is an industry leader in third-party logistics, innovator in supply chain solutions and authority on operational services and software solutions. With more than 40 years of partnering with clients ranging from thriving small businesses to Fortune 100 and 500 companies, our dedicated teams of career professionals embody an unwavering commitment to quality that has helped us build a solid reputation for dependable & superior services. We pride ourselves on delivering structure, accountability and standardization, all of which is designed to save our clients time and money. Our Core Values pave the way for success with Integrity, Respect for People, Quality, and Safety being at the forefront of everything we do. At Universal Chain, we consistently leverage our success in the warehouse and transportation industry to bring additional value to our clients by offering competitive pricing and unmatched service that carries over to our passion for innovation.