Paychex, LLC


Client HR Business Partner I


Full Time

Richmond, United States

Posted this week

About the Job

Salary - $65000 - $86000/Year

Full-time2 hours ago
Full Job Description
Ensures overall client satisfaction with products and services. Works with a small client demographic or less complex client base to assist with HR needs. Maintains ongoing relationship with client contacts and acts as the primary point of contact for HR service. Works collaboratively with internal partners to ensure quality customer service and support.

Services clients both remotely and in-person and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to clients concerns.
Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement and Culture Enhancement.
May support PEO clients with set-up of EPLI insurance for with assistance of other internal business partners.
May conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies.
Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from HR Coach as applicable.
Provides turnover analysis, action planning and offers unemployment escalation assistance.
Maintains an awareness of HR trends and conducts training based on available resources.
Promotes high-quality customer service to clients.

Bachelor's Degree - Preferred
1-3 years of experience in HR, or the equivalent combination of education and experience.
Consideration may be given to a candidate with experience in lieu of a degree.
Multi-state HR delivery
Strong time management
Colorado Compensation: • Benefits offered to employees include: Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Employee Stock Purchase Plan, Holidays, Vacation and Sick days. You will also have access to Tuition Reimbursement and our award winning and best in class Employee Well-being and Training programs. From Compensation range for this role for U.S. Colorado Residents: Range minimum: $ 22.68 - $38.62 + bonus

Posted this week

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