Amazon Web Services, Inc.

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Technical Curriculum Developer - AWS Content Development Team , AWS Cloud Quest

Computer Science

Full Time

Pennsylvania, US

Posted this week

About the Job

Salary - $118200 - $160000/Year

• Bachelor degree in either (Computer Science, Mathematics, Information Technology (IT) services or similar technical Bachelor degree) or 6+yrs. relevant work experience developing technical training for the technical industry required. • 5+ yrs. demonstrated experience designing and developing IT or technical training materials and content to include creating instructor-led materials, online/e-learning modules, job aids, online tutorials, knowledge assessments and other training materials. • 5+ yrs. domain expertise in one or more of the following: Machine Learning, Data Analytics, Contact Centers, End User Computing (virtual desktop infrastructure), Game Tech, Security, IoT, Media, or General Cloud Technology. • Current Cloud Certification (Solutions Architect, SysOps Administrator, Developer) or 6+ years hands-on in a cloud driven environment • 3+ yrs. demonstrated working knowledge of eLearning development tools such as Articulate Storyline/Rise, Adobe Captivate, or Camtasia
Job summary
As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

Customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their businesses. To do that effectively, they need training to help build their technical skills and develop proficiency with AWS. AWS Training & Certification is developing highly technical instructor-led courses with hands-on labs (ILT), digital learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies. This role gives the opportunity to learn, to teach, and to play at the same time as you develop training.
Our Sr. Technical Curriculum Developers will have excellent writing skills, a healthy technical domain expertise, and the ability to translate technical processes into easy-to-understand activities/simulations. Additionally, our ideal candidates will have experience developing/delivering training and above all, a passion for learning.

**Preference for this position is to be near an AWS U.S. Corp office, but open to these other locations: Virtual U.S

Please note this role will require some travel, primarily for event support (~10%).

Key job responsibilities
As a member of the Content Development team, this role is responsible for building the learning content for each learning node within the game.

  • You get to play! Dive into AWS technologies and solutions, covering domains such as Storage, Internet of Things, Gaming, High Performance Computing, Storage, Enterprise Applications, Migration Strategies and other solution areas, to understand the services and develop effective training for our AWS customers.
  • You get to work across AWS teams! Work with audience representatives to understand training needs and collaborate with Subject Matter Experts across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training.
  • You get to make things happen! Whether you’re building relationships with service teams to shape content, or facilitating requirements gathering sessions to define innovations on how training is absorbed, you’ll be a key influencer on how AWS educates customers on services and features.

A day in the life
This is a remote position. Technical Content Developers (TCDs) research, design and build learning content for the AWS Cloud Quest game. This includes collaborating with subject matter experts to design and then build hands-on labs, in-game dialogs, topic videos, and solution diagrams. TCDs work closely with other TCDs and the game development team during the content production cycle. For quality control, TCDs play the game just like our customers, always looking for ways to improve the customer experience.

About the team
The AWS Cloud Quest team is committed to delivering new and exciting learning opportunities to AWS customers by building game-based learning worlds. We are all passionate about learning, knowledge transfer, and the AWS solutions that we teach.

About Us
As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded employee and enable them to take on more complex tasks in the future.

• Knowledge and/or hands-on experience with AWS services highly desired. • Ability to write and edit content for the purpose of knowledge transfer and skill development; this includes skill in collaborating with subject matter experts to develop technical content. • Proven experience collaborating with global stakeholders and subject matter experts. • Ability to apply adult learning principles and incorporate this into curriculum design and development. • Scripting and coding skills (Examples include but are not limited to: Java (OR) Python (OR) NodeJS (OR) JavaScript (OR) Powershell (OR) Bash). The pay range for this position in Colorado is $118,200 - $160,000/yr.; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. c Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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