Remote UX Product Researcher - Healthcare Software

Computer Science

Full Time


Posted 19 weeks ago

About the Job

Salary - $80000 - $120000/Year

SaaS product experience required!

This Jobot Job is hosted by: Taylor Thibodeau
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $80,000 - $120,000 per year

A bit about us:

My client is the leading provider of fully-integrated Practice Management and EHR solutions for mental and behavioral health providers. Their mission is to provide you the best software and tools to manage your practice.

Why join us?
  • Career growth opportunities
  • Get to make an immediate impact
  • Amazing benefits
  • Unlimited PTO
  • 401k + matching
  • Rapidly growing behavioral healthcare company!
  • Several awards for company culture
  • Stock options

Job Details

The Product Research Analyst will quickly become a key player in bringing strategic projects to fruition. Primarily, you will conduct research and user validation to help drive decision-making for the company and our products, all informed by a deep understanding of our current and future customers. This individual will be a key member of our technology team to deliver best-in-class therapy platforms and services for our customers and their clients.

  • This position involves understanding business objectives and tailoring research to discover prospective customers' preferences
  • Will serve as the primary research and content sponsor across strategic initiatives for the customer, market, pricing, and compliance
  • Lead research efforts to deepen our understanding of our customers, probing for unmet needs and also identifying opportunities to improve the experience for our users
  • Execute customer research studies, including developing surveys, polls, and messaging campaigns
  • Interpret findings from research, provide direction on integrating findings into regulatory applications, determine impactful insights for the business, and present findings to key stakeholders
  • Collaborate with cross-functional teams to turn insights from research into requirements and solutions
  • Responsible for working with a team to provide and maintain an integrated analysis of the competitive landscape by organizing and analyzing qualitative findings from primary (interview-based) and secondary (internet-based) research, writing reports and/or presentations summarizing the findings and analysis
  • Develop key templates for the product organization to help facilitate efficient processes and comprehensive communication

  • Excellent written and verbal communication skills with the ability to present and articulate research findings clear and concise manner to a variety of audiences
  • Strong time management skills
  • Strong analytical and critical thinking skills that demonstrate the ability to look beyond the surface of research data
  • Experience working directly with customers to identify product needs
  • Good listening and negotiation skills - can find compromises and tradeoffs to maximize delivered value across all stakeholders
  • History of working effectively with both executives and peers
  • Willingness to be flexible while working within a small team
  • Desire to work in a fast-paced, success-driven team environment
  • Well organized with the ability to prioritize and manage multiple complex projects
  • Have experience with agile software development life cycle
  • 1+ years of experience in business, market or systems analysis in support of software product or application development
  • Bachelor's Degree
  • Healthcare experience is a plus

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Posted 19 weeks ago

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