The Director of IT & Software Development, or Director of Information Technology and Software Development, oversees the UChain Group, Inc. IT department and all other technical operations and components within the organization. This exempt position reports to the Sr. Director of IT and is responsible for leading internal and external technical teams in accomplishing strategic priorities and initiatives. ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Oversee and responsible for all IT operations including systems, software, security, assets, personnel, vendors, and contractors
Plan, organize, control, and evaluate all work and aspects of projects, initiatives and/or assigned tasks
Analyze the business requirements of all departments and projects to determine technical necessity and required resources; develop roadmaps to implement solutions based on strategic priorities and initiatives; determine scope and establish timelines/deadlines
Directly manage and supervise IT team including developers/engineers, project/product managers, analysts, administrators, technicians, and contractors
Provide direction, guidance, and training to IT personnel on various IT systems, policies and procedures
Manage, direct, and assign priorities and personnel to major projects to ensure attainment of strategic priorities, and alignment of organizational goals and objectives.
Accurately estimate resource allocation and forecast timeframes for project completion
Assumes direct Product responsibilities and ownership
Acts as a positive brand ambassador and seeks opportunities to support and promote the organizational movements and direction
Work collaboratively across boundaries to exceed the needs of our employees, clients, and work colleagues
Lead by example and provide unrivaled services that deliver premium value to our clients
Develop organization’s strategic direction relating to IT infrastructure (computer and information systems, security, and communication systems), and make recommendations to business decision makers
Develop, manage, and track the IT departments annual budget and controls cost
Monitors and ensures delivery of IT services and systems performance
Develop, analyze, and track department KPIs and standards supporting organizational priorities and goals
Maintain and evaluate the company’s adherence to federal technology security requirements, and associate risks and overall organizational exposure
Design, develop, implement, and coordinate systems policies and procedures
Proactively assess and identify problematic areas and implement strategic solutions in time
Strong knowledge of IT project management principles, and software development strategies including Agile, and responsible for end-to-end success in both areas
Strong interpersonal skills and ability to consistently communicate across the organization and various levels
Implements companywide technology updates and new feature education
Fully understand, provide guidance, and administer Company policies and procedures accurately and consistently
Conducts performance evaluations timely and constructively
Handles discipline and termination of employees as needed and in accordance with Company policy
Establish or upgrade IT procedures as needed while recommending change to improve efficiencies to minimize manual administration, workflow bottlenecks and repetitive data entry ADDITIONAL RESPONSIBILITIES:
Trench worker, willing to roll up sleeves to do what needs to be done.
Adaptable, flexible, and curious when seeking out solutions.
Organizes work in a structured and well-planned manner.
This job description is intended to describe the general nature and level of work performed by employees assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management retains the right to add or change the duties of the position at any time with or without notice.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tools/Equipment Used:
Standard office equipment, including computer and peripherals Posture:
Prolonged sitting Motion:
Repetitive hand motions; frequent keyboarding and use of mouse Lifting:
Occasional light lifting and carrying (less than 15 pounds)
Work is primarily performed in an office environment with occasional travel; occasional prolonged work hours as appropriate for business needs, initiatives, and project goals Mental Demands:
Work with frequent interruptions; maintain emotional control under stress; fast paced industry with frequently changing priorities; prolonged screen exposure BENEFITS:
The 1st of the month after 60 days of employment you are eligible to get below benefits:
- After 6 months of employment you are eligible to participate in our 401k Matching program
$120,000- $145,000 annually
3PL Front Line Solutions Universal Chain is an industry leader in third-party logistics, innovator in supply chain solutions and authority on operational services and software solutions. With more than 40 years of partnering with clients ranging from thriving small businesses to Fortune 100 and 500 companies, our dedicated teams of career professionals embody an unwavering commitment to quality that has helped us build a solid reputation for dependable & superior services. We pride ourselves on delivering structure, accountability and standardization, all of which is designed to save our clients time and money. Our Core Values pave the way for success with Integrity, Respect for People, Quality, and Safety being at the forefront of everything we do. At Universal Chain, we consistently leverage our success in the warehouse and transportation industry to bring additional value to our clients by offering competitive pricing and unmatched service that carries over to our passion for innovation.