Wingate Residences at Needham

Community Business Office Director – Needham, MA
Full-Time

ASSISTED LIVING

_A Career Built by Compassion & Care._

*Are you an experienced, motivated Business Professional? *

We want peoplelike YOU to join our team in Needham, MA!

Located conveniently in Needham, MA, the Wingate Residences at Needham offers Independent Living, Assisted Living and Memory Care in a warm, sophisticated, and inviting setting. We pride ourselves on our welcoming, team-oriented environment that provides you with the tools needed to grow your career while making a difference in lives every day!

JOB PURPOSE:

The Community Business Office Director is responsible for the management and supervision of the human resource and business office functions at The Residences at Needham, a beautiful Assisted Living community in Needham, MA. This position interacts with employees, management, residents, and family member to carry out primary responsibilities regarding policy, administration, compliance, and internal
and external customer service.

JOB RESPONSIBILITIES:

Recruitment

• Conducts recruitment process using the applicant tracking system.

• Coordinating and participating in interviewing, reference checking, pre-employment background/screening, and offer letters.

Retention

• Coordinates and participates in new hire onboarding and orientation

• Serves as specialist in human resources issues, counseling management and employees on policy and procedures.

Administration

• Responsible for records, reports, maintenance, and administration of applicable systems including ADP Payroll, Benefits, Learning

Management and Applicant Tracking

• Maintains employee files in accordance with regulatory and company standards

• Coordinates and prepares paperwork for employee separations including unemployment claim/ hearings.

• Reviews and submits invoices to account payable for administration.

• Applies our “5 Star” customer service approach in all aspects of the job.

Billing

• Census/Occupancy reporting.

• Assist with move in process (sign in, forms, meeting with families).

• Maintains on-going communication with ED at all times

• Assures that all pertinent personal and financial information is accurately recorded

• Bill LTC Insurances

• Accept payments for rent, tracks and initiates annual increases.

• Generates accurate bills to residents, families, and responsible parties.

• Demonstrates an understanding of Wingate’s Collection Policy

REQUIREMENTS:

• BA degree or equivalent experience preferred.

• 3-5 years HR experience preferred.

• Knowledge of general HR practices including Federal and State employment law.

• Ability to maintain a high level of confidentiality, high degree of accuracy, and sense of urgency.

• Previous recruitment experience a must.

• Must have effective communication skills including written, verbal and presentation skills.

• Advanced level computer skills, including MS Word and Excel; knowledge of PowerPoint, Applicant Tracking and ADP experience helpful

WINGATE OFFERS:

• Comprehensive Benefits Plan

• Regional Support

• Pleasant Working Conditions

• Career Advancement and Training

WINGATE RESIDENCES AT NEEDHAM

235 Gould Street | Needham, MA 02494

For questions or to learn more about these opportunities, please contact:
Maureen Butts | Manager of Recruitment
(781) 697-7294

Schedule Your Virtual or In-Person Interview Today!
JobsAtWingate.com

WALK-IN WEDNESDAYS ARE BACK!

Walk into any location on a Wednesday for an on-the-spot interview and tour.

An equal opportunity employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: One location