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Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report

Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.

Department

DI OU

Role/Responsibilities

The Product Analyst will be part of our Digital Insights Gateway Team within Moody’s Analytics and report to the Director of Project Management. The Gateway Team is spearheading the digital transformation of Moodys.com by streamlining Moody’s digital experience into a single Adobe Experience Manager (AEM) platform. The Product Analyst will mainly be responsible for training and educating the business teams on how to use the AEM platform, and supporting them on website initiatives to migrate and create content in AEM. In addition, this role will be responsible for managing the development backlog, ensuring team members have clear requirements to proceed the work.

Role/Responsibilities

• Serve as the internal subject matter expert for AEM content entry, component capabilities, and related processes.
• Perform quality checks to ensure content is authored with the correct components and optimal layouts based on existing AEM capabilities. Suggest ways to improve effectiveness and efficiency as needed.
• Be the first line of AEM support. Identify and correct website problems via authoring as they are found; refer deeper technical problems to the Project Management and Technology team and collaborate in identifying and implementing solutions.
• Conduct content authoring training to onboard business teams to use the AEM platform.
• Document content authoring procedures and best practices. Create and update the AEM authoring guide as new components are being developed and enhanced.
• Document and manage component library.
• Manage JIRA backlog and capture task requirements.
• Drive sprint planning sessions.
• Collaborate with business teams to understand and document authoring requirements, and coordinate with the Technology team to execute.
• Support the Gateway Team to standardize the AEM delivery process and reinforce it across the company.

Qualifications

• 4+ years of experience managing websites using Content Management Systems, specifically AEM, with hands-on responsibility for creating, editing, and updating content.
• Undergraduate / bachelor’s degree required in a business-related discipline.
• Deep understanding of AEM components and authoring.
• Able to manage development backlog with Agile methodology
• Understanding of and experience with UX and mobile-first design principles.
• Basic knowledge of SEO principles and best practices.
• Software: proficiency with MS Office applications (Excel, Outlook, PowerPoint, Word, etc.), JIRA, Asana, and Confluence.
• Soft Skills: Attention to detail, effective verbal and written communication skills, problem-solving, patience, and a willingness to learn.

Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination on start date, as determined by Moody’s.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process