Milestone Technologies

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Data Analyst

Data science

Full Time

Phoenix, United States

Posted a week ago

About the Job

Salary - $69000 - $91000/Year

3.4 Full-time3 hours ago
Full Job Description
Company Overview:
Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Job Overview:
We are seeking an experienced Data Analyst to optimize efficiency of processes and procedures, by building and maintaining complex reports. The Data Analyst will provide direction, instructions and guidance to team members to ensure achievement of service level agreements & standards.

How You Will Make An Impact:
Provide direction, instructions and guidance to team members to ensure achievement of Service SLA & standards
Proficient in all Tableau platforms including desktop, server and web-based
Design, build, maintain & deploy complex reports in Tableau
Identify, analyze, and interpret trends or patterns in complex data sets using standard statistical tools and techniques
Consult with and advise senior management and multiple clients on strategies to improve reporting techniques through automation and the creation of dashboards
Generate monthly reporting and ad-hoc analysis to support leadership decision-making
Gather and document requirements from cross-functional teams and projects, and align on visualization expectations
Build best practices of integrating financial and operational data for a variety of data sources, including MS Excel, SQL, internal forecasting and planning tools
Create dynamic dashboards using parameters, filters, calculated fields and applying level of details functionality

What You Will Need To Succeed:
Bachelor’s degree in Computer Science, Statistics, Math, Engineering, Business and/or equivalent specialized education
3+ years’ experience in Data Analytics, Data Science, Statistics, Data Analysis or related field
Proficiency with Tableau, Python, MS Excel, SQL (Oracle, Hive, MySQL) and other analytical applications
Strong analytical and critical thinking skills
Ability to present to variety of internal and external stakeholders
Excellent written and verbal communication skills

Our Commitment to Diversity & Inclusion:
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

  • Job description is subject to change.

Posted a week ago

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