Network Manager

We are a technology startup based in New York City.
Core Values: Client Focus, People-centric, Relentless, Substance, Creative, Efficient, Simplicity.

What the role is about
Looking for a Network Manager who will be responsible for the management, installation, maintenance, availability, and support of the company's network infrastructure. He/She will take an active role in provisioning IT infrastructure as the company grows. He/she will lead a team of network engineers across multiple sites

Mission
To manage a team of network engineers to ensure that the users of the network are provided with the quality of service that they expect.

Successful Outcomes

• The network has high availability and complies with the agreed SLA uptime
• The network has proper redundancy in place in case of failure
• The network must continue to meet the demands of business as it grows
• The network team, as a whole, knows how to properly handle and resolve network

related incidents

• The network team has the proper staffing for all business hours

Personal Traits

• A-player
• Strategic Thinker
• Super organized
• Hands-on type of person
• Likes to continuously learn and improve oneself
• Good business intuition
• Natural-born leader

Who you are
To ensure success as a Network Manager, you should have in-depth knowledge of networking, architecture, and security protocols. You should be analytical and detail-oriented with good troubleshooting and problem-solving ability. Good customer service skills and the ability to provide solutions in a fast-paced environment.

Key Responsibilities:

• Develop, coach, and mentor engineering and leadership talent
• Contribute to strategic and tactical product planning
• Be responsible for the delivery and operation of a high-quality network that helps our client

grow

• Contribute to the sense of psychological safety on your team
• Hold regular 1:1s with all members of your team
• Give regular and clear feedback on the individual's performance
• Foster technical decision-making on the team, but make final decisions when necessary
• Supports lifecycle (patching, upgrades, EOL hardware refreshes).
• Compliance/Audit remediation of requests coming from the client service line, internal

InfoSec, or through vendor publishing vulnerabilities.

• Engaged with other IT Service Lines to ensure that network design is integrated with

security, telephony, and systems designs.

• Define measures and targets to be used as key performance indicators (KPIs) to track

lifecycle and compliance status & progress.

• Responsible for understanding and complying with all policies, procedures, and

regulations relating to job duties.

• Manage network team to ensure the design of network services meets business

requirements

• Manage network team(s) involvement with implementations and project delivery
• Plan, design and help the networking team in establishing a network knowing the

requirements of the organization or the clients

• Design specifications for establishing security in the networks and protecting vulnerable

database

• Coordinate with the hardware and software suppliers, negotiate with them, and place

necessary orders

• Plan the budget for the network, recommend proper software and hardware such as routers,

hubs, hard disks, wires, etc., for networking understanding the type and use of the
network

• Troubleshoot any kind of hardware and software problems at the end users site and

make sure that there is no problem in accessing any resource for the users

• Update the systems regularly with antivirus, firewall, and spyware and protect any kind of

viruses and breakdowns in the network

• Maintain remote monitoring systems and keep a track of the use of resources provided to

the employees and the end users

• Sets authentication and authorization and restricts users from accessing important and

vital information available
Qualifications:

• Bachelor's Degree in BSIT, BS CoE or equivalent
• 5 years or related work experience
• Five years of large-scale network infrastructure lifecycle and compliance experience

required

• Three to five years of information network management experience
• Supervisory responsibility over staff members
• Excellent interpersonal, written, and oral communication skills.
• Ability to prioritize and organize work in a multitasked environment.
• Ability to adapt to a flexible schedule.
• Ability to maintain the highest level of confidentiality.
• Build the network team and lead the overall growth and strategy for the team
• Mentor and upskill existing team of network engineers
• Support, teach, and learn from, other team-members
• Exceptional collaboration, communication, and interpersonal skills.
• Great at organizing, prioritizing, and multitasking
• Excellent organizational and time management skills.
• Be open and willing to take on additional responsibilities outside of this role.

We are a growing company!
Nice to have:

• Experience in hardware setup and deployment in on-prem data centers
• Experience in network setup in cloud environments such as AWS

What we expect you to have:

• Organizational skills
• Communication skills
• People management skills
• Team management skills
• Project management skills

What’s on offer: Let’s discuss benefits and perks!

• Medical, Dental, and Vision Coverage
• Health savings account (HSA) & flexible spending account (FSA)
• Commuter Benefit
• 401 K with 4% matching
• Paid Time Off
• Visa and Green Card sponsorship
• Flexible scheduling
• Discretionary Bonus

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Long Island City, NY 11101: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Computer networking: 4 years (Required)
• AWS: 5 years (Required)
• Network management: 4 years (Required)
• Network engineering: 4 years (Required)
• Team management: 4 years (Required)
• Budgeting: 4 years (Required)
• Data center: 4 years (Preferred)
• Computer hardware: 4 years (Required)
• Network infrastructure: 4 years (Required)

Security clearance:

• Confidential (Preferred)

Work Location: One location