SERVPRO - Team Miller is the leading SERVPRO franchise in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000 franchises across the country. With 15 franchises across Michigan and Indiana, we service all of Fort Wayne, Indiana, Metro Detroit and up through Saginaw / Midland counties. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates. Do you love helping people through difficult situations?Then don’t miss your chance to join our team as an Insurance Restoration Reconstruction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: Plan and execute reconstruction projects while ensuring a high quality of service in all dealings with customers, clients, sub-contractors, and resource providers involved in reconstruction services. Manage the entire customer experience and overall customer satisfaction. Responsibilities:
Evaluate and sell projects
Educate customers on process
Identify and document project scope of work
Maintain customer and client communications
Review estimates
Obtain customer and client agreement on scope and estimate
Ensure proper permits are acquired
Create project schedule, timeline, and budget
Identify and qualify subcontractors and resource providers
Negotiate terms and set expectations with customers and clients

Qualifications:
Superb customer service track record
Effective written and oral communication
Experience in restoration and/or construction preferred
High school diploma/GED
Project Management Professional (PMP) certification preferred
Ability to successfully complete a background check subject to applicable law
2 year Restoration background is preferred
IICRC certifications are a plus

Physical and Work Environment Requirements:
Exposure to extreme conditions such as heat
Walking and standing for long periods of time, driving, sitting, climbing
Ability to climb ladders and work at ceiling heights

Benefits Offered:
Medical, Vision, Dental, Aflac, 401K match
Employment Type: Full-Time
Paid Holidays & Paid Vacation
Commissioned Bonus Structure
This position is located in our Fort Wayne office.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.